Key points at a glance
- 639,302 insured persons in 2024, 7.1% of everyone with basic health insurance.
- Premium level 2026: index 97.3 (100 = average of all insurers in the same premium regions; adults, standard model, CHF 300 deductible, with accident cover).
- Solvency ratio 140% as of 01.01.2025 (all insurers 147%); the legal minimum is 100%.
- Administrative costs of CHF 224 per insured person in 2024 (all insurers CHF 193).
- 2026 premiums in 26 of 26 cantons, 3 model types with 8 tariffs.
About Sanitas
The legal entity behind Sanitas is “Sanitas Grundversicherungen AG” (legal form: company limited by shares (AG), UID CHE-110.227.511), based in Zürich. The FOPH register does not assign the insurer to any insurance group. The Federal Office of Public Health (FOPH) lists the insurer under number 1509 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH; EU, EFTA, UK”. In basic health insurance, Sanitas must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).
In the 2024 financial year, an average of 639,302 people had basic health insurance with Sanitas. That is 7.1% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 4,334 in premiums in 2024 and paid out CHF 4,078 in net benefits.
For 2026, Sanitas has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 97.3, where 100 is the unweighted average of all insurers in the same regions. On average, the premiums are therefore 2.7% below the average. Compared with the respective cantonal average, the lowest index is in the canton of Uri (92.9) and the highest in the canton of Valais (101.6).
Between 2011 and 2026, this reference premium at Sanitas changed, on average across its own premium regions, from CHF 368.98 to CHF 571.59 per month (+54.9%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 587.43 (+70.8%). The chart further down shows the trend year by year.
In 2026, Sanitas offers 3 model types: standard model (free choice of physicians), GP and HMO models and telemedicine and other models, with 8 tariffs in total, for example “GP model 1” and “TelMed (CallMed)”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.
In 2024, administrative costs came to CHF 224 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 94.1% (all insurers: 94.9%). Reserves amounted to CHF 427.1 million, or CHF 668 per insured person. In the KVG solvency test as of 01.01.2025, Sanitas achieved a solvency ratio of 140%; the required minimum is 100%, while the figure for all insurers was 147%.
You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach Sanitas by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website does not give a separate cancellation address; we show the general postal address, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.
Premium level by canton
Index 97.3Show as table
| Canton | Index | Sanitas premium | Average of all insurers | Regions |
|---|---|---|---|---|
| Aargau | 96.7 | CHF 550.30 | CHF 569.15 | 1 |
| Appenzell Inner Rhodes | 94.8 | CHF 434.80 | CHF 458.70 | 1 |
| Appenzell Outer Rhodes | 94.0 | CHF 515.70 | CHF 548.84 | 1 |
| Basel-City | 97.9 | CHF 703.90 | CHF 719.06 | 1 |
| Basel-Country | 97.8 | CHF 648.10 | CHF 663.12 | 2 |
| Bern | 98.6 | CHF 610.37 | CHF 620.40 | 3 |
| Fribourg | 98.6 | CHF 577.50 | CHF 586.29 | 2 |
| Geneva | 97.3 | CHF 743.00 | CHF 763.66 | 1 |
| Glarus | 97.5 | CHF 523.70 | CHF 537.32 | 1 |
| Graubünden | 96.3 | CHF 518.30 | CHF 538.60 | 3 |
| Jura | 96.2 | CHF 655.70 | CHF 681.63 | 1 |
| Lucerne | 95.3 | CHF 511.40 | CHF 536.89 | 3 |
| Neuchâtel | 96.2 | CHF 686.40 | CHF 713.43 | 1 |
| Nidwalden | 95.7 | CHF 475.50 | CHF 496.61 | 1 |
| Obwalden | 95.3 | CHF 480.70 | CHF 504.24 | 1 |
| Schaffhausen | 100.6 | CHF 578.75 | CHF 575.11 | 2 |
| Schwyz | 100.4 | CHF 525.00 | CHF 523.11 | 1 |
| Solothurn | 98.6 | CHF 595.60 | CHF 603.85 | 1 |
| St. Gallen | 97.2 | CHF 533.87 | CHF 549.46 | 3 |
| Thurgau | 97.0 | CHF 532.40 | CHF 548.68 | 1 |
| Ticino | 97.3 | CHF 700.00 | CHF 719.65 | 2 |
| Uri | 92.9 | CHF 464.50 | CHF 500.25 | 1 |
| Valais | 101.6 | CHF 562.95 | CHF 555.93 | 2 |
| Vaud | 99.1 | CHF 672.10 | CHF 679.02 | 2 |
| Zug | 93.5 | CHF 407.10 | CHF 435.56 | 1 |
| Zurich | 96.6 | CHF 570.67 | CHF 591.21 | 3 |
Source: FOPH, health insurance premiums 2026, opendata.swiss; localities © swisstopo; as of 25.09.2026
Premium trend since 2011
Show as table
| Year | Sanitas | Average | Regions |
|---|---|---|---|
| 2011 | CHF 368.98 | CHF 343.85 | 42 |
| 2012 | CHF 377.12 | CHF 363.17 | 42 |
| 2013 | CHF 385.72 | CHF 372.24 | 42 |
| 2014 | CHF 389.93 | CHF 382.91 | 42 |
| 2015 | CHF 413.71 | CHF 400.51 | 42 |
| 2016 | CHF 423.04 | CHF 417.59 | 42 |
| 2017 | CHF 435.91 | CHF 440.55 | 42 |
| 2018 | CHF 452.64 | CHF 458.10 | 42 |
| 2019 | CHF 462.89 | CHF 472.76 | 42 |
| 2020 | CHF 465.45 | CHF 478.44 | 42 |
| 2021 | CHF 475.02 | CHF 482.49 | 42 |
| 2022 | CHF 480.48 | CHF 482.87 | 42 |
| 2023 | CHF 491.55 | CHF 504.56 | 42 |
| 2024 | CHF 523.03 | CHF 540.78 | 42 |
| 2025 | CHF 551.75 | CHF 569.26 | 42 |
| 2026 | CHF 571.59 | CHF 587.43 | 42 |
Our own calculation based on FOPH premiums 2011–2026 (opendata.swiss). An insurer’s regions may change over the years.
Sanitas models
- Standard model (free choice of physicians)all cantons
free choice of physicians
- Basic insuranceCH
- GP and HMO modelsall cantons
first your GP practice or HMO
- GP model 1CH
- GP model 2CH
- GP model 3CH
- GP model 4CH
- MultiAccessCH
- Telemedicine and other modelsall cantons
first advice by phone or online (FOPH: “other models”)
- TelMed (CallMed)CH
- TelMed (Compact One)CH
Tariffs with 2026 premiums for adults (CHF 300 deductible, with accident cover) according to the FOPH. Models with a restricted choice of service provider often apply only within a certain area; the premium calculator shows whether a tariff is offered where you live. Until 2026, the FOPH groups telemedicine, pharmacy and other models together as “other models”.
Key figures compared with all insurers
Source: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025. All insurers = total or average of all compulsory health insurers according to the FOPH.
Show as table
| CHF | |
|---|---|
| Sanitas | 224 |
| All insurers | 193 |
FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025
Show as table
| Percent | |
|---|---|
| Sanitas | 140 |
| All insurers | 147 |
| Legal minimum | 100 |
FOPH, KVG solvency test (KVD), reference date 01.01.2025
Why the solvency ratio matters
The solvency ratio shows whether an insurer’s reserves are sufficient to bear the risks of a bad year (KVG solvency test under the Health Insurance Supervision Act, KVAG). At 100%, the required minimum reserves are just in place; below that, the insurer must take action, for example by raising premiums.
In August 2025, the FOPH declared the insurer KLuG (Zug, around 9,300 insured persons) insolvent and withdrew its licence as of 31.12.2025. In the KVG solvency test as of 01.01.2025, its solvency ratio was 69%. The insolvency fund of the Common Institution under the Federal Health Insurance Act took over outstanding benefits; insured persons were able to switch or were taken over by Helsana.
Source: FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in German; KLuG solvency ratio from the KVG solvency test (KVD).
Satisfaction from surveys
5.0out of 6 · rank 2 · previous year 4.9
Surveys measure opinions, not benefits; in basic health insurance, the benefits are the same at every insurer. Quoted without seals.
Comparison
Three insurers of similar size, area of operation and premium level. The selection is purely arithmetical, not a recommendation.
Sanitas
CONCORDIA
Assura
KPT
Contact and cancellation
- Customer service+41 844 150 150
Details from the insurer’s official website, retrieved on 25.09.2026.
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Cancelling: in writing; your notice must reach the insurer by 30 November to switch on 1 January (Art. 7 para. 2 HIA). Deadlines and steps for Sanitas
Switching insurer or supplementary insurance? Just ask.
The advice is free for you, and we only get in touch through the channel you choose. Advice is provided by FinanceRock GmbH, untied insurance intermediary with FINMA register number F01496799.
Frequently asked questions
Is Sanitas a good health insurer?
In basic health insurance, the benefits are set by law and are the same at every insurer. The differences lie in the premium, the models, the service and financial stability. The official figures for Sanitas: solvency ratio 140% as of 01.01.2025 (minimum 100%, all insurers 147%), administrative costs of CHF 224 per insured person in 2024 (all insurers CHF 193) and premium index 2026 of 97.3 (100 = average of all insurers in the same regions). We do not give an overall grade; which insurer suits you depends on where you live, your deductible and your model.
How much are Sanitas premiums in 2026?
That depends on the canton, premium region, age, deductible, accident cover and model. For adults in the standard model with a CHF 300 deductible and accident cover, the monthly premiums at Sanitas in 2026 range from CHF 407.10 to CHF 743.00, depending on where you live. The premium calculator shows your exact premium for all models.
How do I cancel my basic insurance with Sanitas?
In writing, by letter. Your notice must reach the insurer by 30 November to take effect on 1 January (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. Address: Sanitas Hauptsitz, Jägergasse 3, Postfach, 8004 Zürich (general postal address; the website does not give a separate cancellation address). Your old insurance only ends once the new insurer has accepted you.
How can I contact Sanitas?
phone +41 844 150 150, email info@sanitas.com, post to Sanitas Grundversicherungen AG, Jägergasse 3, Postfach 2010, 8021 Zürich and website www.sanitas.com. Opening hours (Customer service): Monday to Friday, 8 am–5 pm. These details come from the insurer’s official website, retrieved on 25.09.2026. For cancellations, use the address in the cancellation section.
How solvent is Sanitas?
In the FOPH’s KVG solvency test as of 01.01.2025, Sanitas achieved a solvency ratio of 140%. The law requires at least 100%: at that level, the reserves cover the risks of a bad year. The figure for all insurers combined was 147%. The insolvency of the insurer KLuG in 2025 showed why this matters.
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- Sanitas: website (address), retrieved on 25.09.2026sanitas.com
- Sanitas: website (physician search), retrieved on 25.09.2026sanitas.com
- Sanitas: website (contact), retrieved on 25.09.2026sanitas.com
- comparis.ch AG, press release on the Comparis customer satisfaction survey 2026 (in German), 02.07.2026presseportal.ch
- FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in Germanbag.admin.ch