Key points at a glance
- 682,061 insured persons in 2024, 7.6% of everyone with basic health insurance.
- Premium level 2026: index 98.6 (100 = average of all insurers in the same premium regions; adults, standard model, CHF 300 deductible, with accident cover).
- Solvency ratio 102% as of 01.01.2025 (all insurers 147%); the legal minimum is 100%.
- Administrative costs of CHF 262 per insured person in 2024 (all insurers CHF 193).
- 2026 premiums in 26 of 26 cantons, 3 model types with 8 tariffs.
About Assura
The legal entity behind Assura is “Assura-Basis AG” (legal form: company limited by shares (AG), UID CHE-203.697.177), based in Pully. The FOPH register does not assign the insurer to any insurance group. The Federal Office of Public Health (FOPH) lists the insurer under number 1542 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH; EU, EFTA, UK”. In basic health insurance, Assura must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).
In the 2024 financial year, an average of 682,061 people had basic health insurance with Assura. That is 7.6% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 4,632 in premiums in 2024 and paid out CHF 3,725 in net benefits.
For 2026, Assura has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 98.6, where 100 is the unweighted average of all insurers in the same regions. On average, the premiums are therefore 1.4% below the average. Compared with the respective cantonal average, the lowest index is in the canton of Geneva (89.9) and the highest in the canton of Glarus (107.9).
Between 2011 and 2026, this reference premium at Assura changed, on average across its own premium regions, from CHF 314.90 to CHF 578.16 per month (+83.6%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 587.43 (+70.8%). The chart further down shows the trend year by year.
In 2026, Assura offers 3 model types: standard model (free choice of physicians), GP and HMO models and telemedicine and other models, with 8 tariffs in total, for example “FeminaVita” and “Health network”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.
In 2024, administrative costs came to CHF 262 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 80.4% (all insurers: 94.9%). Reserves amounted to CHF 286.9 million, or CHF 421 per insured person. In the KVG solvency test as of 01.01.2025, Assura achieved a solvency ratio of 102%; the required minimum is 100%, while the figure for all insurers was 147%.
You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach Assura by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website gives a separate cancellation address for this, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.
Premium level by canton
Index 98.6Show as table
| Canton | Index | Assura premium | Average of all insurers | Regions |
|---|---|---|---|---|
| Aargau | 100.8 | CHF 573.50 | CHF 569.15 | 1 |
| Appenzell Inner Rhodes | 91.0 | CHF 417.60 | CHF 458.70 | 1 |
| Appenzell Outer Rhodes | 101.5 | CHF 557.30 | CHF 548.84 | 1 |
| Basel-City | 93.7 | CHF 673.70 | CHF 719.06 | 1 |
| Basel-Country | 97.2 | CHF 644.40 | CHF 663.12 | 2 |
| Bern | 99.5 | CHF 617.57 | CHF 620.40 | 3 |
| Fribourg | 101.8 | CHF 597.30 | CHF 586.29 | 2 |
| Geneva | 89.9 | CHF 686.70 | CHF 763.66 | 1 |
| Glarus | 107.9 | CHF 579.70 | CHF 537.32 | 1 |
| Graubünden | 100.5 | CHF 542.33 | CHF 538.60 | 3 |
| Jura | 95.9 | CHF 653.60 | CHF 681.63 | 1 |
| Lucerne | 97.3 | CHF 522.27 | CHF 536.89 | 3 |
| Neuchâtel | 94.4 | CHF 673.70 | CHF 713.43 | 1 |
| Nidwalden | 94.8 | CHF 470.80 | CHF 496.61 | 1 |
| Obwalden | 103.7 | CHF 523.00 | CHF 504.24 | 1 |
| Schaffhausen | 93.3 | CHF 536.65 | CHF 575.11 | 2 |
| Schwyz | 105.7 | CHF 552.70 | CHF 523.11 | 1 |
| Solothurn | 100.5 | CHF 607.10 | CHF 603.85 | 1 |
| St. Gallen | 101.3 | CHF 557.00 | CHF 549.46 | 3 |
| Thurgau | 105.0 | CHF 575.90 | CHF 548.68 | 1 |
| Ticino | 97.6 | CHF 702.35 | CHF 719.65 | 2 |
| Uri | 103.2 | CHF 516.40 | CHF 500.25 | 1 |
| Valais | 97.1 | CHF 540.05 | CHF 555.93 | 2 |
| Vaud | 95.0 | CHF 645.15 | CHF 679.02 | 2 |
| Zug | 105.4 | CHF 459.20 | CHF 435.56 | 1 |
| Zurich | 96.5 | CHF 570.87 | CHF 591.21 | 3 |
Source: FOPH, health insurance premiums 2026, opendata.swiss; localities © swisstopo; as of 25.09.2026
Premium trend since 2011
Show as table
| Year | Assura | Average | Regions |
|---|---|---|---|
| 2011 | CHF 314.90 | CHF 343.85 | 42 |
| 2012 | CHF 322.23 | CHF 363.17 | 42 |
| 2013 | CHF 322.23 | CHF 372.24 | 42 |
| 2014 | CHF 320.32 | CHF 382.91 | 42 |
| 2015 | CHF 322.48 | CHF 400.51 | 42 |
| 2016 | CHF 351.72 | CHF 417.59 | 42 |
| 2017 | CHF 385.42 | CHF 440.55 | 42 |
| 2018 | CHF 403.44 | CHF 458.10 | 42 |
| 2019 | CHF 422.50 | CHF 472.76 | 42 |
| 2020 | CHF 439.31 | CHF 478.44 | 42 |
| 2021 | CHF 446.77 | CHF 482.49 | 42 |
| 2022 | CHF 451.71 | CHF 482.87 | 42 |
| 2023 | CHF 476.00 | CHF 504.56 | 42 |
| 2024 | CHF 521.87 | CHF 540.78 | 42 |
| 2025 | CHF 559.63 | CHF 569.26 | 42 |
| 2026 | CHF 578.16 | CHF 587.43 | 42 |
Our own calculation based on FOPH premiums 2011–2026 (opendata.swiss). An insurer’s regions may change over the years.
Assura models
- Standard model (free choice of physicians)all cantons
free choice of physicians
- Basic insuranceCH
- GP and HMO modelsall cantons
first your GP practice or HMO
- FeminaVitaCH
- GP modelCH
- PreventoMedCH
- QualimedCH
- PharMed22 cant.
- Hausspital4 cant.
- Telemedicine and other models5 cantons
first advice by phone or online (FOPH: “other models”)
- Health network5 cant.
Tariffs with 2026 premiums for adults (CHF 300 deductible, with accident cover) according to the FOPH. Models with a restricted choice of service provider often apply only within a certain area; the premium calculator shows whether a tariff is offered where you live. Until 2026, the FOPH groups telemedicine, pharmacy and other models together as “other models”.
Key figures compared with all insurers
Source: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025. All insurers = total or average of all compulsory health insurers according to the FOPH.
Show as table
| CHF | |
|---|---|
| Assura | 262 |
| All insurers | 193 |
FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025
Show as table
| Percent | |
|---|---|
| Assura | 102 |
| All insurers | 147 |
| Legal minimum | 100 |
FOPH, KVG solvency test (KVD), reference date 01.01.2025
Why the solvency ratio matters
The solvency ratio shows whether an insurer’s reserves are sufficient to bear the risks of a bad year (KVG solvency test under the Health Insurance Supervision Act, KVAG). At 100%, the required minimum reserves are just in place; below that, the insurer must take action, for example by raising premiums.
In August 2025, the FOPH declared the insurer KLuG (Zug, around 9,300 insured persons) insolvent and withdrew its licence as of 31.12.2025. In the KVG solvency test as of 01.01.2025, its solvency ratio was 69%. The insolvency fund of the Common Institution under the Federal Health Insurance Act took over outstanding benefits; insured persons were able to switch or were taken over by Helsana.
Source: FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in German; KLuG solvency ratio from the KVG solvency test (KVD).
Satisfaction from surveys
4.7out of 6
Surveys measure opinions, not benefits; in basic health insurance, the benefits are the same at every insurer. Quoted without seals.
Comparison
Three insurers of similar size, area of operation and premium level. The selection is purely arithmetical, not a recommendation.
Assura
CONCORDIA
Sanitas
KPT
Contact and cancellation
- Phone0800 277 872
Details from the insurer’s official website, retrieved on 25.09.2026.
Address taken from the insurer’s cancellation page. Source, retrieved on 25.09.2026.
Cancelling: in writing; your notice must reach the insurer by 30 November to switch on 1 January (Art. 7 para. 2 HIA). Deadlines and steps for Assura
Switching insurer or supplementary insurance? Just ask.
The advice is free for you, and we only get in touch through the channel you choose. Advice is provided by FinanceRock GmbH, untied insurance intermediary with FINMA register number F01496799.
Frequently asked questions
Is Assura a good health insurer?
In basic health insurance, the benefits are set by law and are the same at every insurer. The differences lie in the premium, the models, the service and financial stability. The official figures for Assura: solvency ratio 102% as of 01.01.2025 (minimum 100%, all insurers 147%), administrative costs of CHF 262 per insured person in 2024 (all insurers CHF 193) and premium index 2026 of 98.6 (100 = average of all insurers in the same regions). We do not give an overall grade; which insurer suits you depends on where you live, your deductible and your model.
How much are Assura premiums in 2026?
That depends on the canton, premium region, age, deductible, accident cover and model. For adults in the standard model with a CHF 300 deductible and accident cover, the monthly premiums at Assura in 2026 range from CHF 417.60 to CHF 735.40, depending on where you live. The premium calculator shows your exact premium for all models.
How do I cancel my basic insurance with Assura?
In writing, by letter. Your notice must reach the insurer by 30 November to take effect on 1 January (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. Address: Assura, Postfach 533, 1009 Pully (cancellation address per the insurer’s website). Your old insurance only ends once the new insurer has accepted you.
How can I contact Assura?
phone +41 800 277 872, email assura@assura.ch, post to Assura-Basis AG, Avenue C.-F. Ramuz 70, 1009 Pully and website www.assura.ch. These details come from the insurer’s official website, retrieved on 25.09.2026. For cancellations, use the address in the cancellation section.
How solvent is Assura?
In the FOPH’s KVG solvency test as of 01.01.2025, Assura achieved a solvency ratio of 102%. The law requires at least 100%: at that level, the reserves cover the risks of a bad year. The figure for all insurers combined was 147%. The insolvency of the insurer KLuG in 2025 showed why this matters.
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- Assura: website (address), retrieved on 25.09.2026assura.ch
- Assura: website (physician search), retrieved on 25.09.2026assura.ch
- Assura: website (contact), retrieved on 25.09.2026assura.ch
- comparis.ch AG, press release on the Comparis customer satisfaction survey 2026 (in German), 02.07.2026presseportal.ch
- FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in Germanbag.admin.ch