Phone
- Phone0800 277 872Source ↗
Addresses
Address taken from the insurer’s cancellation page. Source, retrieved on 25.09.2026.
Online channels
- AppAssura appmentioned on the website ↗
- Customer portalCustomer portalmentioned on the website ↗
- FormRequest a phone call with an advisermentioned on the website ↗
Website: www.assura.ch
Not found on the website: opening hours; emergency number abroad.
Frequently asked questions
What is the phone number of Assura?
Phone: 0800 277 872. Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach Assura in an emergency abroad?
The Assura contact page does not give a separate emergency number for abroad. The number is usually on your health insurance card; if life is in danger, call the local emergency number, in the EU 112.
What is the address of Assura?
Postal address per the website: Assura-Basis AG, Avenue C.-F. Ramuz 70, 1009 Pully. For cancelling basic insurance: Assura, Postfach 533, 1009 Pully (cancellation address per the insurer’s website, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- Assura: website (address), retrieved on 25.09.2026assura.ch
- Assura: website (physician search), retrieved on 25.09.2026assura.ch
- Assura: website (contact), retrieved on 25.09.2026assura.ch