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Assura · ContactFOPH data 2026
AS

Contact Assura

Phone, emergency number, opening hours, postal and cancellation address of Assura. All details come from the insurer’s official website, retrieved on 25.09.2026; anything missing there, we leave out.

Group
none
FOPH no.
1542
Area of operation
CH; EU, EFTA, UK
Legal entity
Assura-Basis AG

Master data: FOPH register, as of 01.01.2026. Source: FOPH, health insurance premiums 2026, opendata.swiss; localities © swisstopo; as of 25.09.2026. Key figures: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025.

Service and emergencies

Phone

Post and cancellation

Addresses

Postal address
Assura-Basis AGAvenue C.-F. Ramuz 701009 Pully

assura@assura.ch

Cancellation address for basic insuranceper cancellation page
AssuraPostfach 5331009 Pully

Address taken from the insurer’s cancellation page. Source, retrieved on 25.09.2026.

Portal, app, form

Online channels

Website: www.assura.ch

Not found on the website: opening hours; emergency number abroad.

Frequently asked questions

What is the phone number of Assura?

Phone: 0800 277 872. Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.

How do I reach Assura in an emergency abroad?

The Assura contact page does not give a separate emergency number for abroad. The number is usually on your health insurance card; if life is in danger, call the local emergency number, in the EU 112.

What is the address of Assura?

Postal address per the website: Assura-Basis AG, Avenue C.-F. Ramuz 70, 1009 Pully. For cancelling basic insurance: Assura, Postfach 533, 1009 Pully (cancellation address per the insurer’s website, retrieved on 25.09.2026).

Sources

  1. FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
  2. FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
  3. FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
  4. FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
  5. Assura: website (address), retrieved on 25.09.2026assura.ch
  6. Assura: website (physician search), retrieved on 25.09.2026assura.ch
  7. Assura: website (contact), retrieved on 25.09.2026assura.ch

Details from official data and the insurer’s official website, without payment from insurers. Report errors via our contact page.

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