Phone
- Customer service+41 844 150 150Source ↗
- Medical advice around the clock+41 844 124 365Source ↗
- Emergencies around the clock+41 44 446 47 47Source ↗
- Customer service: Monday to Friday, 8 am–5 pm
Addresses
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Online channels
- Customer portalCustomer portalmentioned on the website ↗
Website: www.sanitas.com
Frequently asked questions
What is the phone number of Sanitas?
Customer service: +41 844 150 150 (Monday to Friday, 8 am–5 pm). Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach Sanitas in an emergency abroad?
Emergencies around the clock: +41 44 446 47 47. Source: the insurer’s official website, retrieved on 25.09.2026. If life is in danger, call the local emergency number; in the EU, that is 112.
What is the address of Sanitas?
Postal address per the website: Sanitas Grundversicherungen AG, Jägergasse 3, Postfach 2010, 8021 Zürich. For cancelling basic insurance: Sanitas Hauptsitz, Jägergasse 3, Postfach, 8004 Zürich (general postal address, the website does not give a separate cancellation address, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- Sanitas: website (address), retrieved on 25.09.2026sanitas.com
- Sanitas: website (physician search), retrieved on 25.09.2026sanitas.com
- Sanitas: website (contact), retrieved on 25.09.2026sanitas.com