Phone
- Customer service+41 58 310 91 11Source ↗
- Telemedicine service day and night+41 58 310 99 99Source ↗
- Customer service: Monday to Thursday, 8 am–12 noon and 1.30–5 pm; Friday, 8 am–12 noon and 1.30–4 pm
Addresses
Address taken from the insurer’s cancellation page. Source, retrieved on 25.09.2026.
Online channels
Website: www.kpt.ch
Not found on the website: emergency number abroad.
Frequently asked questions
What is the phone number of KPT?
Customer service: +41 58 310 91 11 (Monday to Thursday, 8 am–12 noon and 1.30–5 pm; Friday, 8 am–12 noon and 1.30–4 pm). Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach KPT in an emergency abroad?
The KPT contact page does not give a separate emergency number for abroad. The number is usually on your health insurance card; if life is in danger, call the local emergency number, in the EU 112.
What is the address of KPT?
Postal address per the website: KPT Krankenkasse AG, Wankdorfallee 3, Postfach, 3001 Bern. For cancelling basic insurance: KPT Krankenkasse AG, Postfach, 3001 Bern (cancellation address per the insurer’s website, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- KPT: website (address), retrieved on 25.09.2026kpt.ch
- KPT: website (physician search), retrieved on 25.09.2026kpt.ch
- KPT: website (contact), retrieved on 25.09.2026kpt.ch