Phone
- Switchboard+41 61 765 51 11Source ↗
- Switchboard: Monday to Friday, 8 am–12 noon and 1.30–5 pm
Addresses
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Online channels
Website: www.egk.ch
Not found on the website: emergency number abroad; customer portal/app.
Frequently asked questions
What is the phone number of EGK?
Switchboard: +41 61 765 51 11 (Monday to Friday, 8 am–12 noon and 1.30–5 pm). Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach EGK in an emergency abroad?
The EGK contact page does not give a separate emergency number for abroad. The number is usually on your health insurance card; if life is in danger, call the local emergency number, in the EU 112.
What is the address of EGK?
Postal address per the website: EGK Grundversicherungen AG, Birspark 1, 4242 Laufen. For cancelling basic insurance: EGK-Gesundheitskasse, Birspark 1, 4242 Laufen (general postal address, the website does not give a separate cancellation address, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- EGK: website (address), retrieved on 25.09.2026egk.ch
- EGK: website (physician search), retrieved on 25.09.2026egk.arztmap.ch
- EGK: website (contact), retrieved on 25.09.2026egk.ch