Phone
- Customer service0800 200 888Source ↗
- Medgate hotline (for SmartCare, TelFirst, FlexCare, 24 hours)0844 844 777Source ↗
- Emergency abroad (around the clock)+41 44 655 11 55Source ↗
- Customer service: Monday to Friday (except public holidays), 8 am–5 pm
Addresses
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Online channels
- Customer portalmyAtupri customer portalmentioned on the website ↗
- Emailinfo@atupri.chmentioned on the website ↗
Website: www.atupri.ch
Frequently asked questions
What is the phone number of Atupri?
Customer service: 0800 200 888 (Monday to Friday (except public holidays), 8 am–5 pm). Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach Atupri in an emergency abroad?
Emergency abroad (around the clock): +41 44 655 11 55. Source: the insurer’s official website, retrieved on 25.09.2026. If life is in danger, call the local emergency number; in the EU, that is 112.
What is the address of Atupri?
Postal address per the website: Atupri Gesundheitsversicherung AG, Laupenstrasse 18, 3008 Bern. For cancelling basic insurance: Atupri Gesundheitsversicherung AG, Laupenstrasse 18, 3008 Bern (general postal address, the website does not give a separate cancellation address, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- Atupri: website (address), retrieved on 25.09.2026atupri.ch
- Atupri: website (physician search), retrieved on 25.09.2026atupri.ch
- Atupri: website (contact), retrieved on 25.09.2026atupri.ch