Phone
- Insurance advice and customer service+41 58 800 99 33Advice Monday to Friday until 9 pmSource ↗
- santé24: medical advice and emergencies around the clock+41 44 404 86 86Source ↗
- Insurance advice: Monday to Friday until 9 pm
Addresses
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Online channels
- Customer portalmySWICA customer portalmentioned on the website ↗
- Chatsanté24 online practicementioned on the website ↗
Website: www.swica.ch
Frequently asked questions
What is the phone number of SWICA?
Insurance advice and customer service: +41 58 800 99 33 (Insurance advice: Monday to Friday until 9 pm). Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach SWICA in an emergency abroad?
santé24: medical advice and emergencies around the clock: +41 44 404 86 86. Source: the insurer’s official website, retrieved on 25.09.2026. If life is in danger, call the local emergency number; in the EU, that is 112.
What is the address of SWICA?
Postal address per the website: SWICA Krankenversicherung AG, Römerstrasse 37, 8401 Winterthur. For cancelling basic insurance: SWICA Generaldirektion, Römerstrasse 37, 8400 Winterthur (general postal address, the website does not give a separate cancellation address, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- SWICA: website (address), retrieved on 25.09.2026swica.ch
- SWICA: website (physician search), retrieved on 25.09.2026expertfinder.swica.ch
- SWICA: website (contact), retrieved on 25.09.2026swica.ch