Phone
- Customer service (free calls from Switzerland)0800 838 000Source ↗
- Customer service+41 58 456 10 00Source ↗
- Medical advice around the clock0844 655 655Source ↗
- Emergency abroad+41 41 210 44 88Source ↗
- Customer service: Monday to Friday, 8 am–6 pm
Addresses
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Online channels
Website: www.oekk.ch
Frequently asked questions
What is the phone number of ÖKK?
Customer service (free calls from Switzerland): 0800 838 000 (Customer service: Monday to Friday, 8 am–6 pm). Source: the insurer’s official website, retrieved on 25.09.2026. You’ll find more numbers and the online channels further up this page.
How do I reach ÖKK in an emergency abroad?
Emergency abroad: +41 41 210 44 88. Source: the insurer’s official website, retrieved on 25.09.2026. If life is in danger, call the local emergency number; in the EU, that is 112.
What is the address of ÖKK?
Postal address per the website: ÖKK Kranken- und Unfallversicherungen AG, Bahnhofstrasse 13, 7302 Landquart. For cancelling basic insurance: ÖKK, Bahnhofstrasse 13, Postfach, 7302 Landquart (general postal address, the website does not give a separate cancellation address, retrieved on 25.09.2026).
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2026 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- ÖKK: website (address), retrieved on 25.09.2026oekk.ch
- ÖKK: website (physician search), retrieved on 25.09.2026oekk.ch
- ÖKK: website (contact), retrieved on 25.09.2026oekk.ch