Aquilana profile

The legal entity behind Aquilana is “Aquilana Versicherungen” (legal form: association, UID CHE-107.860.582), based in Baden. The FOPH register does not assign the insurer to any insurance group. The Federal Office of Public Health (FOPH) lists the insurer under number 32 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH; AT, DE, ES, FR, GB, IT, NL, PT”. In basic health insurance, Aquilana must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).

In the 2024 financial year, an average of 88,204 people had basic health insurance with Aquilana. That is 1.0% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 3,639 in premiums in 2024 and paid out CHF 3,016 in net benefits.

For 2026, Aquilana has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 100.3, where 100 is the unweighted average of all insurers in the same regions. That is almost exactly the average. Compared with the respective cantonal average, the lowest index is in the canton of Uri (93.1) and the highest in the canton of Appenzell Inner Rhodes (117.7).

Between 2011 and 2026, this reference premium at Aquilana changed, on average across its own premium regions, from CHF 331.53 to CHF 589.02 per month (+77.7%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 587.43 (+70.8%). The chart further down shows the trend year by year.

In 2026, Aquilana offers 3 model types: standard model (free choice of physicians), GP and HMO models and telemedicine and other models, with 3 tariffs in total, for example “CASAMED” and “SMARTMED”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.

In 2024, administrative costs came to CHF 160 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 82.9% (all insurers: 94.9%). Reserves amounted to CHF 26.8 million, or CHF 304 per insured person. In the KVG solvency test as of 01.01.2025, Aquilana achieved a solvency ratio of 105%; the required minimum is 100%, while the figure for all insurers was 147%.

You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach Aquilana by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website gives a separate cancellation address for this, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.